Readers of Heartlandboy.com would know that Heartland Boy and Heartland Girl chose to purchase a HDB BTO flat over a HDB Resale flat. Having chosen this option, they now face an almost unbearable wait of 4 years before their HDB BTO would be ready. Having heard the wise words that a big space is not necessary for procreation, Heartland Boy decided to move into Heartland Girl’s house as an interim measure. Heartland Boy realised that the single-sized bed in Heartland Girl’s bedroom, despite being small enough to procreate, was not big enough for the 2 of them to sleep on. Thankfully, they found an excellent queen-sized bed at a bargain. However, they would have to transport the bed from the warehouse to Heartland Girl’s residence. As such, Heartland Boy began to look for professional movers in Singapore who would be able to provide tremendous value at a reasonable rate. That was how Heartland Boy chanced upon Rentalorry, a professional house mover in Singapore. He experienced first-hand the immense value that Rentalorry provided and would like to recommend Rentalorry to all readers who require professional house movers in Singapore. Here is a review of his experience with Rentalorry.
How To Engage Rentalorry
The process of engaging the services of Rentalorry was smooth as silk. Firstly, Heartland Boy spent some time to browse through the product offering on its website. Subsequently, he completed the enquiry form and selected the type of service required from the drop-down box. It was very simple and user-friendly.
Within an hour, Heartland Boy received an email quotation. After confirmation, an invoice with the terms and conditions was also received. The response rate from Rentalorry was indeed swift and this allowed Heartland Boy to focus on the other furniture that needed to be shifted over. There was also the added flexibility of paying for Rentalorry’s service via Mastercard or Visa. This is a welcome convenience as some traditional movers still insist on cash or cheque as the only modes of payment. With the booking secured, Heartland Boy and Heartland Girl waited for the auspicious day to shift their matrimonial bed.
Actual Day Of Moving House
The lorry arrived on time for the scheduled appointment. This was a positive sign as one of Heartland Boy’s pet peeves is wasting time. So, you may imagine the daily torture he faces in Jakarta’s traffic.
Anyway, the house movers also had no trouble locating the address of the warehouse. In addition, the lorry was a box-up truck and this gave Heartland Girl further assurance that her bed will not be exposed to the harsh weather.
The movers were very thoughtful and even came equipped with rolls of wrapping material. They suggested that it was better to be “kiasu” and proceeded to wrap the bed. As professionals, it only took them less than 10 minutes to wrap the bed and move it to the lorry. Heartland Boy and Heartland Girl sat in the lorry and chatted with the friendly lorry driver on the way to Heartland Girl’s house. Heartland Girl couldn’t contain her excitement as it was the first time she has ever sat in a lorry!
What Heartland Boy Likes About Rentalorry
1. Professional Service Standards of Rentalorry
From Heartland Boy’s single encounter with Rentalorry, he experienced the professionalism of the customer service officer as well as the house movers. For instance, the quotation and confirmation invoices were both sent out very quickly. The movers that Heartland Boy met that day were professional and friendly as well. Considering the charges levied by Rentalorry, it was certainly value for money with such professionalism.
2. Extra Consideration Towards Fragile Items
Besides impressing them with the free rolls of wrapping material, Heartland Boy was pleasantly surprised to learn that Rentalorry had specially customised the internal cargo of the truck. Bars had been permanently installed within the lorry so as to secure the transported items with the attached ropes.
This goes a long way to prevent the bed from toppling over as the lorry travelled to the destination. Therefore, their bed arrived in the exact position as it had been placed prior to the move. Not many moving companies will go to such lengths to protect their clients’ goods, so thumbs-up to Rentalorry on such thoughtfulness.
3. Reliable Customer Service of Rentalorry
Before engaging Rentalorry, Heartland Boy also noticed that the review ratings on Rentalorry’s Facebook were generally positive. Many satisfied customers spoke about their pleasant experiences in engaging Rentalorry. Further, the phone line of Rentalorry is open from 9am to 9pm, from Monday to Sunday. Knowing that they are just a phone call away provides peace of mind since having good communication is often very critical to the moving process.
Conclusion of Rentalorry
The task of moving house involves several aspects and do not be surprised that some even go to the extent of picking an auspicious day. Yet, despite coming up with a moving house checklist, they still worry about a million things that could possibly go wrong. More often than not, it is the hired professional house mover that could make or break the process. This was the only advice that Heartland Boy remembered from his parents when he shifted house once in his childhood. Therefore, he is glad that Rentalorry was there to ensure that his experience was as pleasant and stress-free as it could have possibly been.
So when it comes to 2019 and Heartland Boy can finally move into his long-awaited BTO, who’s he gonna call?